FAQ's
 

 

 
 

 

  Frequently Asked Questions  
 
 

Table of Contents 

  1. What is C.I.A. Technology?
  2. Some of your C.I.A. Technology seems dishonest. Is it legal?
  3. Are there any monthly fees if I purchase BodyShop Office?
  4. I can't seem to start a repair order in BodyShop Office. What am I doing wrong?
  5. Do I need a repair order open in BodyShop Office to use the Materials Calculator?
  6. How come the Materials Calculator doesn't have any other paint brands besides Sikkens in the database?

What is C.I.A. Technology?

Please visit the About CIA Tech page for a complete explanation.

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Some of your C.I.A. Technology seems dishonest. Is it legal?

Some of my C.I.A. Technology could be interpreted as fraudulent by some people, organizations, governments, etc. It is my contention that insurance companies have absolutely no legal rights to view your private business documents, to know your financial information, to know your costs, your markups or anything else that has to do with your business operation. I am sure most attorneys and courts would agree with that statement. If insurers have no legal right to this material, and they use coercive methods to force you to give this information to them, how can it be considered fraud to give them inaccurate information? If a con man is swindling you, and you turn it around on him and trick him instead, how can you be guilty of anything other than protecting yourself from a predator? That being said, use these tools at your own risk. Check your laws. I'm sure somewhere in this country some moron got a law passed that makes you a servant to the insurance companies. I won't be responsible for your wrong doings. You are adults. Be responsible and be sure you are not breaking the law.

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Are there any monthly fees if I purchase BodyShop Office?

No. Unlike most every other body shop software available, BodyShop Solutions never charges monthly fees. Once you purchase it, you own the right to use it forever. Minor updates (bug fixes, etc.) are always free.

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I can't seem to start a repair order using BodyShop Office. What am I doing wrong?

Before you can create a repair order you need to enter an appointment, even if the vehicle is already at your shop. When entering the appointment you can choose to create the repair order at the same time. When closing the appointment you can choose to close the repair order at the same time. Appointments and repair orders (if you choose to use the RO feature) are dynamically connected.

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Do I need a repair order open in BodyShop Office to use the Materials Calculator?

No. I set the Materials Calculator up so that a person could use that part of the software and nothing else. You do, however, need to enter something in the Repair Order number box. It should be a unique number. This will allow you to recall the materials invoice without having to recreate it. You can even create a materials invoice by importing an estimate without using any other part of the software.

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How come the Materials Calculator doesn't have other paint brands besides Sikkens in the database?

My Materials Calculator takes a completely different approach than Mitchell or PaintEx. Instead of charging you every month, or every year, for updates to prices--90% of which are from paint manufacturers you don't use--my Materials Calculator is sold as part of BodyShop Office for a one time fee. Each shop uses a limited number of supplies, and it takes very little time to get your invoices together and enter the products you do use into the database. I'm sure your jobber would be more than willing to help you. Price updates are fast and easy. Why spend good money for a bunch of data you will never need? I use Sikkens in my shop, so I left the data available to those who also use it.

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