Winter Wimps and Holy Whores

December 23, 2004 by · 2 Comments
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Ain?t winter great? We?ve got horny deer chasing each other around. We?ve got hunters chasing deer through the woods. And we have thousands of drivers creating millions of pounds of pulverized venison with their vehicles. Lots of nice front end hits and soft side hits have our shops full in the northern part of this great republic. Now the snow is falling and wonderfully talented drivers are creating backlogs in every shop in the snow belt. Finally, we can start making some real money! Sure, right.
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Time For a Pep Talk

December 9, 2004 by · 3 Comments
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How many of you have given legal advice to an attorney before? I bet a lot of you have. And lawyers are supposed to be so damn smart. They may be smart, but most of them know squat about dealing with accident related issues. Sure, they can fight for personal injury claims, but when it comes to getting the insurance company to pay for proper repairs, many of them are lost. That?s where you come in. Here, you are the expert. Here is where you can make an attorney feel pretty inadequate.
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ADP’s Infidelity; and State Farm Succumbs to Pressure

November 18, 2004 by · 16 Comments
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Most crooks get caught because they can?t keep their stories straight. It?s pathetic. If you?re going to lie, you have to come up with a plausible story, and more importantly, you have to stick to it. Also, you cannot assume that the people you are lying to are stupid enough to be fooled. This is, perhaps, the biggest mistakes crooks and liars make. They assume no one is smarter than they are. And because crooks and liars usually aren?t too smart themselves, they greatly underestimate the intelligence of the people they are lying to. ADP has made this classic mistake and they have been caught red handed.
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Bad News, Weird News, Good News and Better News.

November 4, 2004 by · 9 Comments
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I have some bad news for you ADP users. Their October update has chewed a huge hole in your profits. Someone left a post on the BodyShop Solutions discussion board the other day with the warning. He noticed some changes in labor times, so he tried an experiment to see what was going on. He opened an estimate that was a few months old and copied it, item for item, the same vehicle, same VIN even. This shop owner faxed me a copy of each estimate. The differences are startling, and very disturbing.
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Collision Repairers Hammer One More Nail Into Coffin

October 21, 2004 by · 13 Comments
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I?m hearing a lot of grumbling lately about certain insurance companies trying to cut paint times by using the argument that if you repair the edge of a door you won?t need to paint the entire panel. They argue that if you?re only blending the color you shouldn?t be entitled to the full paint time. Many of you are falling for this crap. Many of you are accepting lower paint times. How do I know this? Because the practice is spreading like a bad case of the clap. Insurance companies that have never tried this thievery are joining in on the looting of body shops across the country. Those of you who are reluctantly accepting these raped paint times are MORONS, plain and simple.
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Auto Body Association of Connecticut Takes Fight to Capital.

September 24, 2004 by · 4 Comments
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The Auto Body Association of Connecticut has had a busy month beginning in late August. On August 26, 2004, ABAC officers and directors were invited to the Capital building for a meeting with the Governor?s staff. The meeting was prompted by the letter ABAC sent to Jodie Rell just prior to her being sworn in after the embarrassing departure of John Rowland. That letter was printed in the last ABAC newsletter and explained Connecticut?s collision repair industry?s frustration with the Department of Insurance not acting on complaints against the insurance industry. Leveraging the scandal involving allegations of corruption in the Rowland administration, the ABAC letter charged that the Insurance Department ?appears to be a den of corruption,? citing favoritism toward the insurance industry by ex-insurance employees turned Insurance Department officials. We credit the Rell administration with a quick response and a willingness to understand the problem.
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Don’t Be A Jackass.

September 9, 2004 by · 14 Comments
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I?m going to catch hell for this column. Roughly half of you will be infuriated. I?m hoping at least half of you will either agree with me or give it some thought, otherwise this industry is screwed. Just like this country is sharply divided politically, this industry is also. Unless you?re some spineless politician trying to buy votes by pleasing everyone, you?re going to piss off the opposition. So I might as well have fun doing it.
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A Dinosaur Has Awakened.

August 25, 2004 by · 6 Comments
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You know, I just love to point out and make fun of stupidity. And though sometimes stupidity can hurt yourself or others, it is often hilarious. Even harmful stupidity can be funny, and the following is no exception. What you?re about to read is meant for amusement. However, if you find yourself humiliated or cursing at me, calling me the stupid one, I?ve accomplished another goal?giving you a literary slap upside the head.
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EMKAY INC: New Player in Old Scam?

July 29, 2004 by · 5 Comments
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Every day I get faxes from companies trying to sell me something. This is why I keep a trash can right by the fax machine. For the most part they are ignored, not even read. But every once in a while something oozes out of that fax machine that just can?t be ignored. Has anyone else out there received this wonderful offer from a company called EMKAY?
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Progressive Could Learn a Thing or Two.

July 12, 2004 by · 4 Comments
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For some insurance companies, the big picture is much too large for their pathetic, puny little minds to grasp. When you?re focused on one thing, a fast buck, you miss many opportunities for investments that can lead to a prosperous future. Like some of your technicians who live week-to-week, no matter how much you pay them, saving nothing for their futures, some insurance companies risk poverty in the future by not looking at the big picture.
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