Results of DOI Labor Rate Survey Reluctantly Released

September 29, 2006 by · 10 Comments
Filed under: Collision Repair Industry 

It took the Freedom Of Information Act to pry from their hands the results of a labor rate survey conducted by the Connecticut Insurance Department, but I now have a copy. It was not me who requested the survey results but I am happy to share them with you, along with some commentary.

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Connecticut Collision Repairers Win Two Major Battles. War Against Steering Continues.

September 14, 2006 by · 11 Comments
Filed under: Collision Repair Industry 

September 13th, I, along with several other members of the Auto Body Association of Connecticut, stood shoulder-to-shoulder with Connecticut Attorney General Richard Blumenthal as he gave a press conference to all the major media in our state. The press conference was held at Denya’s Auto Body in Meriden CT. The Attorney General announced he was calling on Geico to pull a television ad that portrayed a man along with the washed up, has-been, Charo telling viewers that Geico repaired his car in just a few days. This seemingly innocuous ad is misleading because as we all know, Geico does not repair cars. They merely indemnify the policy holder or the claimant.

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Here is The Smoking Gun

September 12, 2006 by · 9 Comments
Filed under: Collision Repair Industry 

I’ve already written about the data providers sorry excuse for their universal blend formula of 50% of base paint time. As obvious as it is that that formula is completely bogus, and that the talking heads in charge at Motor, CCC, ADP and Mitchell are playing a desperate game of Cover Your Ass to keep the collision repair industry sending in those monthly payments, the data providers have one thing on their side–time studies. Time studies are much like opinion polls, they can be manipulated to produce any desired result. But as the data providers’ response to my article about blend times shows, they still have those bogus time studies to point to and say, “See! It’s right here! Our time studies say that 50% time for blending is accurate!” We know that’s crap. Last night, though, it came to me. That other issue we’ve been complaining about for years, Thresholds and Caps, can not be defended with data and bogus time studies.

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I Have a Great Offer For My Adversaries

September 11, 2006 by · 2 Comments
Filed under: Collision Repair Industry 

Hello again, and welcome back. I have just returned from a long overdue vacation and it was wonderful. I took a cruise to the Caribbean and had a blast doing everything from riding jet skis in Haiti to bouncing around the beaches and dirt roads of Cozumel in a Jeep. Everywhere the weather was nice, the waters beautiful beyond description and the people were quite friendly (when they weren’t trying to sell you something).

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