Am I the only software developer who makes software for body shops? Yesterday’s mail brought to my attention just how bad things are getting for body shops wanting software that benefits them and not the insurance companies. Yesterday’s mail also highlighted how deeply the myth of “insurance partners” has been entrenched into our industry.
I received a multi-page letter from Alldata trying to sell me their CollisionConnect software. In the sales pitch was the following: “Strengthen Relationships with your Insurance Partner” I also received my monthly Pathways update. In it contained an advertisement for their Estimatic Report Service. Their sales pitch was “Get the same data insurers traditionally use. Make your next meeting with your insurance partner more productive and take action to improve your operation.” Yeah, that just what I need, an “insurance partner.”
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CARSTARâ€™s recent letter to the industry proudly published in ABRN shines a spotlight as bright as the Sun on the problems collision repairers face. It is exactly the sentiments expressed in this letter that plague our industry. If nothing else, this written plea for help exposes the roots of our problems. If nothing else, it exposes the thought process of those responsible for handing the hen house keys to the fox.
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