CCC: Helping Insurers Nickel and Dime You To Death

April 5, 2010 by
Filed under: Collision Repair Industry 

Have you seen this yet?


Yes, your good friends at CCC are at it again. While you were working hard trying to eke out an existence repairing cars, CCC was conspiring with insurers to whittle down paint times again. First the bumper prompt reappears, now this new gem.

This little window popped up on me for the first time the other day when I entered a hood replacement in a Pathways estimate. What a surprise.

Apparently some appraiser saw one of those rare instances where a hood had just been painted around the outside edges underneath. You know, where the hood insulation doesn’t cover? Looking for some brownie points this person brought this information to the idiots in the suits and suits pressured CCC to come up with a new time chiseling prompt. What company do you think it was? Nationwide? I believe they were the scoundrels behind the bumper prompt reinvention.

Are you ready for your very own estimating system yet? As long we keep using estimating software paid for by insurers, we will continue to see these cost cutting options.

The sad part is that Pathways is still the best of the big three.

If anyone has any information on this new prompt, please post it here. I’m not going to bother calling CCC. It would be a complete waste of time.

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4 Comments on CCC: Helping Insurers Nickel and Dime You To Death

  1. Mastertech on Mon, 12th Apr 2010 10:26 am
  2. The Prompt does not show up on Compest CCC’s Sister product

  3. Art Craft on Mon, 12th Apr 2010 11:10 am
  4. Feel free to scuff and seal the center for free!!!!

  5. Peter Wyler on Tue, 20th Apr 2010 9:42 am
  6. It is a fact that CCC caters to insurance companies. This way they can set up the DRP mandates and just sit back and let the body shop owners pay through the nose

  7. Bill Terry on Wed, 7th Dec 2011 6:26 am
  8. I am in Arkansas, I have been with CCC for 20 yrs. and they have Dragged me through Hell. Like most things it started slowly. They constantly changed things to keep Control. I am a DRP Shop for Several Major Ins. Companies and out of all of them Nationwide gives us the most GRIEF. When I started out with them in 95 it started out OK really , but slowly over time they Nickel & Dime us to Death. I knew better than to have one Company that is 20% of my Bussiness but it happened slowly over Time. I firmly believe that Nationwide has CCC in their Watch Pocket. Nationwide stayed after me for Months to Convert to CCC One but I waited until November 2011 to do it. It is a piss more system compared to what they already had, I hate it. Part of the Control! Nationwide is on No Ones Side

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