Resources and Tools


 

Connecticut Insurance Department Complaint Form

The official CT DOI complaint form in a fill-in .pdf format. Fill it in online and then print it out.


Sample Insurance Company Referral List

Attach one of these to every estimate you write and turn the steering around on the insurance companies. I have my referral list pasted into the disclaimer text in Pathways. That way I never forget it. Here is a sample estimate.


Sample Labor Rate Survey

Do your own labor rate surveys. It is totally legal to call other shops and ask what their labor rate is. Use it to determine how you compare with the competition. Here is the Excel file to fill in. Just delete my data.


Connecticut Motor Vehicle Department Towing Regulations

A copy of the current towing regulations. I have highlighted the important sections emphasizing that the regulations pertain to “non-consensual” towing.


Lost Tax Revenues Due to Insurer Influence on Labor Rates

I made this example up for our State Legislators. Plug in your numbers and print your own.


Flat Rate Calculator

Pay your techs fairly by using this free software.


CCC Pathways Labor Time Guide (P-Pages)

Even if you don’t use Pathways you should still have the P-Pages to you can ensure the insurance companies are using the software properly.


Mitchell’s Labor Time Guide (P-Pages)

Even if you don’t use Mitchell’s estimating software you should still have the P-Pages to you can ensure the insurance companies are using the software properly.


Audatex(formerly ADP) Labor Time Guide (P-Pages)

Even if you don’t use the Audatex estimating software you should still have the P-Pages to you can ensure the insurance companies are using the software properly.


Comprehensive Outline For Reclaiming Our Industry

This is a six page outline I put together as a roadmap for changing our industry.

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